Quality Policy

BANDAMA S.A., a company dedicated to the activity of DESIGN, MANUFACTURE, DISTRIBUTION and SALE OF COOKIES and DERIVATIVES, and the DISTRIBUTION of BAKERY PRODUCTS, recognizes Quality Management as a cornerstone of its strategy and commitment to continuous improvement, as well as the achievement of its primary objective: “Complete customer satisfaction,” exceeding expectations regarding the quality of its services and products. Through its Quality System, the company aims to demonstrate its concern and commitment to quality to its customers, as well as to achieve a guarantee for the future that only competitive and leading-edge organizations can offer. Management ensures that this Quality Policy is understood, implemented, and kept up-to-date at all levels of the organization. To implement this, the following General Objectives are defined:

 

• To understand all of the company’s resources and capabilities, enabling work planning and interdepartmental coordination, thereby increasing customer satisfaction.

• To understand the organization’s stakeholders, ensuring their requirements are met.

• To identify inherent risks within the organization and implement the necessary preventive and corrective measures to minimize them. This includes identifying opportunities and implementing improvement actions to address them.

• To manage the correct execution of tasks, ensuring they are done right the first time, thus avoiding unnecessary expenses related to modifications and customer complaints. Our staff is the company’s most valuable asset. We believe that training, motivation, and information should be ongoing and continuously improved.

 

Responsibility, efficiency, company awareness, a sense of belonging, unity, and loyalty are the values we must cultivate and promote among our staff. To implement this policy and achieve our objective, the unconditional support of all company personnel is absolutely essential, demonstrated through their firm and constant commitment to Quality.

Mr. Emilio Molina Giménez
Manager of BANDAMA S.A.

Edition: 7
Date: 12/02/2026